“If you are going to do anything, do it with excellence.” That was what I said to my kids after inspecting their “cleaned” room. You know, the cleanings where you find dirty clothes stuffed in a toy box, under the bed or in the back of the closet instead of in the hamper. Definitely not my idea of excellence.
What does the term 'committed to excellence', mean to you? The following quote is from Aristotle and he defines what excellence is.
"Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit."
The good thing in this is that excellence is a habit, and any habit can be formed. The best way to create a new habit is by setting a new goal and creating a plan to accomplish it. Let's see how you can do this.
First start by defining your reasons, or your why, for wanting to commit to excellence. It is about your business, your family life or for some other reason? Write down your reasons and your why for wanting to achieve this.
If your goal is to be committed to excellence for your business there are some simple actionable steps that you can put into place. If your business consists of clients, then get into the habit of demanding more from yourself than they do of you. You can easily please your clients by doing any of the following:
· Giving more value
· Over delivering
· Finishing the project ahead of schedule
· Stepping up your communication
Another way to improve your business through excellence is by portraying a professional image. Is your website, logo, brochure information, business cards etc. all up to date and modern looking? If not, this is one simple area to improve upon.
Customer service is another area where you can offer excellence. If you do not have a great customer service representative, consider hiring a Virtual Assistant to help manage your customer requests or communication. By delivering quality customer service to your clients you can easily provide excellence. Always respond to requests in a timely fashion and don’t get angry at the customer, regardless of the situation.
If you consistently put forth your best effort in the things you do, you will build a habit of excellence in your life.